Online communities provide insights into customers’ preferences, increase customer retention, and decrease support costs. How do organizations build, grow and engage effective online communities in this time of physical distancing? Celia Chase of OrionX and Linda Crowe of IBM share best practices for creating and growing a thriving online community.
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Learn more about creating and growing your online community, and participate in a group discussion at the Bay Area Content Marketing Meetup, “Building Successful Online Communities” to on October 8 with Linda Crowe from IBM and Celia Chase of OrionX. Register here
We are trying something new, posting the transcript of a podcast. We start with one of the more popular OrionX Download podcasts on 5G. It was described as “probably one of the best discussions anywhere about 5G” and I obviously agree! 5G is a big deal as a technology and as a matter of geopolitical importance.
Policy decisions to re-open the economy will be complex. They will also be politically influenced at a time when there is little room for error and decisions must be based on science and accurate data. This is not to say that we must ignore the unpredictabilities of our time. To the contrary, this is about preparedness and the ability to not just anticipate, but to respond to changes.