Mktg_Podcast-33: NPS, IKEA, Complexity
– Is anything wrong with Net Promoter Score (NPS)?
– Surprising customer reaction to IKEA’s store layout
– Complexity, and why Doug is writing a book about it
![](http://orionx.net/wp-content/uploads/2020/01/Demand-Gen-sq-360x360.png)
The OrionX editorial team manages the content on this website.