Mktg_Podcast-33: NPS, IKEA, ComplexityOrionX Editorial Team/Complexity, Marketing Metrics, Net Promoter Score /September 23, 2023Share this:– Is anything wrong with Net Promoter Score (NPS)? – Surprising customer reaction to IKEA’s store layout – Complexity, and why Doug is writing a book about it OrionX Editorial TeamThe OrionX editorial team manages the content on this website. Share this: